Victaulic Procedure No.2-4
ISSUED BY: HR Department
REVISED:
ISSUED DATE: September 2022
MULTI-YEAR ACCESSIBILITY PLAN	APPROVED BY: Jared Breidinger, VP & General Manager

Message from the VP & General Manager

Victaulic is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Introduction

Victaulic is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act, 2005. This accessibility plan outlines the steps we are taking to meet those requirements and to improve opportunities for people with disabilities. Our plan shows how we will play our role in making Ontario an accessible province for all Ontarians. The plan is reviewed and updated at least once every 5 years. We train every person as soon as practicable after being hired and provide training in respect of any changes to the policies. We maintain records of the training provided including the dates on which the training was provided and the number of individuals to whom it was provided.

Customer Service

Victaulic is committed to providing exceptional and accessible service for its customers. Goods and Services are provided in a manner that respects the dignity and independence of all customers. The provision of services to persons with disabilities have been integrated whenever possible. Persons with disabilities have been given an opportunity equal to that given to others, to obtain, use or benefit from the goods and services provided by and on behalf of Victaulic. The organization has remained in compliance with the Customer Service Standards provided under the Accessibility for Ontarians with Disabilities Act, 2005 and will continue to do so. We communicate with people with disabilities in ways that take into account their disability. We train staff who communicate with customers on how to interact and communicate with people with various types of disabilities. Customers who wish to provide feedback on the way Victaulic provides goods and services to people with disabilities can email or telephone the company directly. All feedback is directed to the HR Manager. Customers can expect to hear back within 2 business days.

Information and Communications

Victaulic is committed to making our information and communications accessible to people with disabilities. The company has reviewed all sources of information we provide and, where possible, will provide this material in formats that are accessible to those with disabilities. This includes company material, information and our website. We have looked at all methods of current communication and assessed accessibility for those with disabilities. We currently have options of gaining information via our website, in person, over the phone and by email to our Customer Care Representatives. We continue to assess whether we can provide alternative methods where necessary.

Employment

Victaulic is committed to fair and accessible employment practices. We have, and continue to, review our recruitment practices, including job postings, hiring practices, and job requirements, to ensure that, where possible, we are meeting the needs of those with disabilities. The company has looked at our recruitment methods and ensured that we are notifying possible applicants about the availability of accommodations where possible during the recruitment process.

We will look at current ways in which we inform employees of existing policies aimed at supporting employees with disabilities and assess whether we can do this more effectively. We will create documented procedures for how we will handle individual cases of disability, accommodations, and return to work as well as how we will take accessibility needs into account regarding performance and career development.

Training

Victaulic is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities. The company has provided training on the requirements of the accessibility standards and the Human Rights Code as it pertains to persons with disabilities. Training was and continues to be provided to any employee who provides goods or services on behalf of Victaulic and those involved in policy development and enforcement. Training provided is applicable to the people in attendance and focuses on standards which affect them.

For More Information

For more information on this accessibility plan, please contact Jennifer Douglas, HR Partner, at 416-802-5412 or Jennifer.Douglas@victaulic.com.

Our accessibility plan is publicly posted at:

https://www.victaulic.com/accessibility-for-ontarians-with-disabilities-act/.

Standard and accessible formats of this document are free on request from Jennifer Douglas, HR Partner, at 416-802-5412 or Jennifer.Douglas@victaulic.com.